Client Onboarding Manager, State Street Global Advisors, Assistant Vice President

State Street Global Advisors Trust Company (SSGA) is seeking a motivated Client Onboarding Manager with institutional client experience, who can excel in a fast-paced environment while working cohesively with their core team. Are you that person?

As a Client Onboarding Manager within SSGA’s Global Institutional Group, you will be responsible for managing the entire onboarding life-cycle for new and existing client relationships in North America. You will also be part of, and collaborate with, a talented team focused on managing events to match the investment goals of our clients in an efficient, helpful and timely manner.

To be successful, you will need to develop a thorough understanding of SSGA’s investment and operational capabilities, as well as our breadth of service offerings. Due to the complex and continually evolving client relationships and goals, the most successful Client Onboarding Managers are agile and able to develop collaborative relationships across our sales, legal, operations, compliance, investment, product, billing as well as other internal teams, to achieve deadlines and develop a comprehensive working knowledge of the business and industry. As SSGA invests in technology you will be immersed in our efforts toward automation, efficiencies and creative thinking to achieve better ways of interacting with our clients and each other. You will also partner with your colleagues in other regions to ensure global consistency in our processes and to continuously improve the overall experience of our clients.

This role is part of the Global Institutional Group and you will report to the Head of Client Onboarding in Boston. This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.