Who we are looking for
Global Market’s COO Organization is the operational infrastructure for Global Markets and consists of Client Service Solutions (CSS) and Operations. The CSS Onboarding role will be responsible for managing client onboarding and maintenance of Portfolio Solutions, FaCT and Global Treasury clients and counterparties as well as various projects and initiatives that support or enhance onboarding. The role will work closely with the Client Relationship Managers, Trading, Legal, Technology and Operations teams to facilitate the onboarding process. The role is also responsible for driving and executing a variety of technology initiatives and other projects designed to enhance the client onboarding process and client experience. The successful candidate will lead these strategic initiatives through the management of prioritization, development of requirements and execution of project milestones and deliverable designed to reduce time to onboard our clients leading to shorter times to revenue and better client experience.
The successful candidate will have strong communication skills, relationship management skills as well as substantial experience in project management. In addition, the candidate will have a strong knowledge of financial markets and capital market products and demonstrated ability to collaborate globally, as well as manage efficient workflow processes.