Global Cash Operations, Associate 2


  • Monitor and process all activity in MTS queues, Rightfax, accurately and timely within established deadline.
  • Ensure full cross training on opening/intraday/closing functions.
  • Ensure full understanding and adherence to corporate risk policy and standard operating procedures
  • Make suggestions for workflow and process improvements to the benefit of State Street and our clients.
  • Identify and proactively escalate any potential trend of corrections in a timely manner.
  • Ensure errors are minimized; SSBT’s and Global Services exposure to financial loss is minimized, and provide process improvement ideas.
  • Be aware of all business contingency plans.  Escalate issues that could result in the invoking of contingency procedures with your supervisor
  • Interact constructively with clients, peers and management, participating in staff meetings.
  • Report any suspicious transactions to Team Leaders or Senior Officers within Payment Services.
  • Support the effective functioning of the department and the transition of workflow between Toronto and Quincy site.
  • Performs other duties as specified by Management.

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State Street