Treasury Services, Officer

Who we are looking for
We are looking for an experienced professional that will lead a diverse staff to increase efficiency, reduce operational errors, and maintain strong client relationships on a set of accounts within the Treasury Services group in State Street’s Global Delivery division.  The preferred candidate will have a Bachelor’s degree or equivalent work experience with a focus in Treasury Services work of 4-6 years of related experience including previous experience managing staff.

What you will be responsible for
As Officer you will

  • Responsible for the direction and training of subordinate staff.  Typically manages daily operations of a group with 2 to 5 employees
  • Cultivates and maintains positive and effective relationships with clients and SSC coworkers
  • Comprehend the scope of services offered to clients and reviews with the team; demonstrate technical expertise; ensure team meets all client deliverables and manages relationships of assigned clients
  • Responsible for reviewing staff level work, as needed
  • Assess operational effectiveness and make suggestions to streamline functions
  • Ensure all controls/checklists and procedures are adhered to as well as make recommendations for improvement
  • Develop targets concerning staffing and productivity, while maintaining greater efficiencies
  • Participate in the resolution of client issues
  • Escalate appropriately and timely to AVP client issues or concerns that may impact client service and satisfaction
  • Responsible for managing the implementation of all standard practices, processes, tools, etc. and initiatives and technology enhancements

To apply for this job please visit statestreet.wd1.myworkdayjobs.com.

State Street